🔒 Privacy Policy
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
📋 What Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Your name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely by third-party providers)
- Order history and preferences
- IP address and browser/device information (for site analytics and security)
🛒 How We Use Your Information
We use your data to:
- Process and ship your orders
- Send order and shipping confirmations
- Respond to your enquiries or customer service requests
- Improve our website and services
- Comply with legal and tax obligations
💳 Payments
All payments are processed securely via third-party providers (such as PayPal, Stripe, or your selected payment method). We do not store or have access to your full credit card details.
📧 Marketing
If you opt in to receive our newsletter or promotional emails, we may send you updates about products, offers, and news. You can unsubscribe at any time by clicking the link in the email or contacting us directly.
🛡️ How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal data. Our website uses HTTPS encryption and secure third-party services to help safeguard your information.
🔁 Sharing Your Information
We only share your data with third parties where necessary to operate our business, such as:
- Payment processors
- Shipping carriers
- Email and website hosting services
- Analytics and marketing tools (e.g., Google Analytics)
We never sell or rent your personal data to third parties.
🌍 Your Rights (UK & GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
🍪 Cookies
Our website uses cookies to enhance your browsing experience and collect basic analytics. You can manage cookie preferences through your browser settings.
📅 Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update noted below.
Last updated: 24 May 2025
📧 Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at: contact@rarezone.co.uk